Tekst banked €11.5M in Series A funding led by US-based venture capital firm Elephant. The Belgian startup specialise in automated back-office workflows, using artificial intelligence to handle high volumes of incoming enterprise communications.
The platform identifies the intent, sentiment, and context of inbound data—such as emails and support tickets—before automatically executing the necessary follow-up actions. By integrating with existing CRM and ERP systems, the technology aims to reduce the manual administrative burden on customer service and operations teams.
This investment follows a period of increasing demand for sovereign European AI solutions that focus on operational efficiency rather than general-purpose chat. While the company has not disclosed a specific list of participants beyond the lead investor, the capital is earmarked for international expansion and further product development.
The round underscores a growing trend of American tier-one investors looking toward the Benelux region for B2B software companies that demonstrate clear utility in automating legacy enterprise processes.
Originally reported by Tech Funding News.